If you are unhappy with your goods, we will happily issue a replacement or refund assuming they are returned within 14 days of receipt of your order in original and resellable condition.
To make the refund, the product must be in perfect condition in its original packaging with manuals, all parts etc. Always write name, ordernumber or invoicenumber on your return.
Return shipping costs are always paid by the customer when there is no cause, unless other is arranged in advance (wrong product etc.).
We reserve the right to accept or reject the returns of goods that do not meet these requirements or that we believe are not applicable.
After checking the condition of the returned products, we will proceed to the refund of the amount collected under the payment method you used (within 10 days).
How to proceed?
1. Contact the customer service at firstname.lastname@example.org
2. Please indicate your name, order number and the products being returned.
3. Receive a mail where we confirm the refund.
4. Send the package to our warehouse. Return shipping costs are your responsibility.
I'M:BOARD SKATEBOARD FURNITURE
9220 AALBORG ØST